Find answers to the questions we hear most often. Can’t find what you’re looking for? Contact us and we’ll help right away.
How long does shipping take?
Orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days, and express shipping takes 1-3 business days. See our Shipping & Returns page for full details.
What is your return policy?
We accept returns within 30 days of delivery for unused items in their original packaging. Visit our Shipping & Returns page to start a return.
Do your products come with a warranty?
Yes, most products include a 12-month limited warranty covering defects in materials and workmanship. Details are on our Warranty Policy page.
How can I track my order?
Once your order ships, you’ll receive an email with a tracking number and a link to follow your package. You can also check your order status anytime from your account dashboard.
What payment methods do you accept?
We accept all major credit and debit cards, along with other secure payment methods shown at checkout.
Can I change or cancel my order after placing it?
If your order hasn’t shipped yet, we’ll do our best to update or cancel it. Contact us as soon as possible with your order number, and our team will let you know what’s possible.
Do you ship internationally?
Yes, we ship to many international destinations. Delivery times and shipping costs for international orders are calculated at checkout based on your address.
How do I get in touch with support?
You can reach our support team anytime through our Contact page, and we’ll respond as quickly as we can.
