We stand behind the quality of every product we sell. This warranty policy explains what is covered, for how long, and how to make a claim.
Warranty coverage
Unless otherwise stated on the product page, items purchased from us are covered by a 12-month limited warranty from the date of delivery. This warranty covers defects in materials and workmanship under normal household use.
During the warranty period, we will repair or replace, at our discretion, any product found to be defective free of charge.
What is not covered
- Normal wear and tear
- Damage caused by misuse, accident, or improper installation
- Damage caused by unauthorized repairs or modifications
- Cosmetic damage that does not affect the function of the product
- Products used for commercial or non-household purposes, unless specified
How to make a warranty claim
To submit a warranty claim, please contact our support team with the following information:
- Your order number or proof of purchase
- A description of the issue
- Photos or a short video showing the defect, where applicable
Our team will review your claim and respond within 2-3 business days with next steps. Approved claims are resolved by repair, replacement, or store credit, depending on product availability.
Need help?
If you have any questions about your product’s warranty, contact us and we’ll be glad to assist.
